Facilities and services at Hotel Embajadores Matamoros
Amenities & Facilities
Top Highlights
- Front desk [24-hour]
- Great food & dining
- Free Parking
- Located in heart of Matamoros
Services & Facilities
53 amenities in 12 categories.
Cleaning Services
1 item
- Daily housekeeping
Cleanliness & disinfection
4 items
- Guest accommodation sealed after cleaning
- Linens, towels, and laundry washed in accordance with local authority guidelines
- Guests have the option to cancel any cleaning services for their accommodation during their stay
- Guest accommodation disinfected between stays
Food & Drink
9 items
- Packed lunches
- Fruits
- Vending machine (snacks)
- Room service
- On-site coffee house
- Restaurant
- Kids' meals
- Breakfast in the room
- Vending machine (drinks)
Food & drink safety
5 items
- Delivered food covered securely
- All plates, cutlery, glasses, and other tableware sanitized
- Physical distancing in dining areas
- Food can be delivered to guest accommodation
- Breakfast to-go containers
Front Desk Services
5 items
- Concierge
- 24-hour front desk
- Private check-in/out
- Baggage storage
- Invoice provided
General
6 items
- Private Parking
- Free parking
- Parking
- WiFi in all areas
- Parking on site
- Pet friendly
Miscellaneous
6 items
- Non-smoking rooms
- Heating
- Family rooms
- Smoke-free property
- Elevator
- Air conditioning
Physical distancing
3 items
- Contactless check-in/out
- Cashless payment available
- Physical distancing rules followed
Pool and Spa
1 item
- Fitness center
Safety & security
6 items
- Fire extinguishers
- Smoke alarms
- CCTV in common areas
- 24-hour security
- CCTV outside property
- Security alarm
Safety features
4 items
- Staff follow all safety protocols as directed by local authorities
- Shared stationery (e.g. printed menus, magazines, pens, paper) removed
- Access to healthcare professionals
- First aid kits available
Services
3 items
- Free WiFi
- Internet
- WiFi